Each candle is delicate and can damage easily. Handle with care.
Do not leave in direct sunlight or near heat, this can cause softening of the wax.
Soy wax can look frosted, this is completely normal! Use a warm clean cloth or your finger to gently buff.
Due to the handmade nature of our candles, they might have minor imperfections.
Colours can vary.
Burning our candles
Please place on a heat safe surface away from flammable items and objects before lighting.
Do not leave unattended when lit.
Do not leave in direct heat or sunlight.
Torsos/shells average burn time 40 minutes. This can vary depending the environment conditions.
Scented candles
Average burn time 40 hours +
Always allow your candle to melt to the edge of the glass. This is especially crucial on the first few burns to avoid tunnelling and will take about 4 hours.
Trim your wick to 5mm between every burn to prolong the life of your candle and ensure a safe flame.
Avoid burning your candle longer than the recommended 4 hours.
International taxes might be applied depending on your country's taxes policy.
Customs duty is calculated as a percentage of the customs value of the goods:
The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.
